Message from the President
Hartford Hospital plays an important and vital role as a premier healthcare provider in the region. Gone are the days of traveling to Boston or New York for the most advanced care. We have world-class talent in every category right here, along with the heart of a small, tight-knit community.
We offer all these features while serving as a community hospital to those who live in our neighborhood and a quaternary care hospital to the remainder of the state. This unique position has supported our growth and success in the past year.
In 2018, Hartford Hospital continued to build a human-centered system of care delivery focused on safety, quality and experience. Together we have made a great deal of progress. This can be seen through our strong performance and successes across many different measures.
Looking forward to fiscal year 2019, we anticipate a year which will enhance our organization for success in the decades to come. We are embarking on a journey to becoming number one in patient experience in the entire northeast by 2023. We will accomplish this by better serving each and every customer while delivering the quality care you have come to expect.
We have everything we need in place to make this a reality. We are focused on our world-class institutes and building on our tertiary and quaternary care capabilities, which will serve as the foundation of future progress. We are also working to implement rigorous process improvement and hold ourselves accountable.
None of this would be possible without every person who works at Hartford Hospital. Our team delivers extraordinary care in the safest and most compassionate way each day. Our journey to excellence is truly a group effort, and we are so grateful for those who make it possible and for the patients who trust them with their care.
Sincerely,
Bimal Patel
President, Hartford Hospital & Hartford HealthCare’s Hartford Region
Senior Vice President, Hartford HealthCare