CareConnect Rolls Out to Rave Reviews

On Aug. 20, 2016, Hartford Hospital, the Institute of Living and Natchaug Hospital became the newest members of Hartford HealthCare to launch CareConnect, the Epic electronic health record.

The successful launch brought the system closer to what CEO Elliot Joseph calls the 5 Ones — one registration, one health record, one standard of excellence, one bill, and one relationship. Achieving all five, he says, is essential to improving Hartford HealthCare’s relationship with its patients.

The Epic implementation team gave Hartford Hospital, the IOL and Natchaug its highest rating —
5 out of 5 — for the success of their launch.

The leadership team at Hartford Hospital attributed the success to the fact that our H3W Leadership Behaviors are now part of our DNA at Hartford HealthCare.

With Hartford Hospital, the IOL and Natchaug on board, Hartford HealthCare Medical Group, MidState Medical Center and Windham Hospital are connected on a single medical record platform that provides seamless patient transitions and consistent high quality. The next hospitals scheduled to adopt Epic are The Hospital of Central Connecticut in April 2017 and Backus the following October.