Wired: Online Communication Improves Internally and for the Public

Connecting with purpose took on new meaning this year when HHC launched its first system-wide intranet.

This custom-built communications platform provides employees with a single destination for everything from news and events to HR and payroll documents and much more. Employees are invited to create their own profiles similar to LinkedIn or FaceBook, allowing them to display personalized education history, skills, awards and other accomplishments, even a profile photo. News content is delivered based on the location(s) the employee chooses, and homepage links are custom selected by each employee. The new intranet currently provides access to existing intranets and as it evolves will become our one-stop shopping location for all internal HHC information.

In 2013, Hartford HealthCare had 28 distinct web sites and nine Intranets.

More than half of them were operating on separate technology platforms and managed by different vendors. Our goal is to bring all of our web sites onto a single technology platform with a single user-friendly digital experience. To date we have launched the new HartfordHealthCare.org, THOCC.org, HartfordHealthCareRehabNetwork.org, WindhamHospital.org, HartfordHealthCareAtHome.org and HHC Connect (HHC Intranet) on our new platform. In FY 2016 we will continue with this aggressive schedule, with planned launches of harthosp.org, midstatemedical.org and hartordhealthcaremedicalgroup.org.

A Culture of Health for Employees