Patient Satisfaction
THOCC | MMC | |
---|---|---|
Question: 7/1/17 – 9/30/17 | ||
Responsiveness of Staff | 63.6 | 76.8 |
Communication with Doctors | 82.5 | 84.3 |
Doctors treat you with courtesy and respect | 88.6 | 88.6 |
Doctors listen carefully to you | 80.8 | 82.8 |
Communication with Nurses | 79.9 | 85 |
Nurses treat you with courtesy and respect | 86.6 | 90.6 |
Nurses listen carefully to you | 76.7 | 83.1 |
Cleanliness of hospital environment | 73.6 | 82.3 |