Patient Satisfaction

THOCC MMC
Question: 7/1/17 – 9/30/17
Responsiveness of Staff 63.6 76.8
Communication with Doctors 82.5 84.3
Doctors treat you with courtesy and respect 88.6 88.6
Doctors listen carefully to you 80.8 82.8
Communication with Nurses 79.9 85
Nurses treat you with courtesy and respect 86.6 90.6
Nurses listen carefully to you 76.7 83.1
Cleanliness of hospital environment 73.6 82.3